Microsoft Power Platform

Embrace the low-code revolution to accelerate innovation, drive agility and efficiency and create business value. We help to fill your digital gaps and empower your people, enabling business users to produce applications, virtual agents, automation flows, web pages and data visualizations at speed with little to no IT intervention.

Power BI

Enable easy access to data-driven insights with an end-to-end business intelligence platform that helps employees make confident decisions. Empower everyone in your organization to analyse information securely with business intelligence available to all employees. We can help you create a data driven culture and unlock the full potential of your business data.

Power BI Desktop
Power BI Desktop

Generate dynamic, interactive reports with visual analytics readily available. Utilize data modelling tools in Power BI Desktop to create interactive reports, effortlessly connect to diverse datasets, and derive actionable insights.

Enterprise Scale
Enterprise Scale

Combine enterprise-scale and self-service BI to drive insights and innovation at every level of your organization.

Multiple Data Sources
Multiple Data Sources

Easily create datasets from any data source and add them to the Power BI data hub to create an accessible, single source of truth for all your data.

Custom Visualization
Custom Visualization

Turn your raw data into engaging visuals with industry-leading data analysis tool powered by AI.

Power BI Architecture

Microsoft Power BI architecture consists of four major steps that explain the whole process from data sourcing to the creation of reports and dashboards.

Data Sourcing

Streamline data integration from diverse sources with our data warehouse service, designed to consolidate information seamlessly. This includes LOB (Line of Business) databases, which commonly store subject-specific data for areas such as sales, marketing, finance, etc. Our service also supports cloud-hosted or on-premises relational databases, as well as file-based sources like web logs and IoT data.

Extract, transform, and load (ETL)

Simplify your data integration challenges with our service. Whether you're dealing with diverse data sources, varied formats, or multiple data stores, our tools and processes streamline the entire data pipeline. Discover efficient methods to coordinate work, apply necessary data transformations, and ensure seamless data flow on your journey from source to destination.


Elevate your business insights with our interactive reporting service. Create compelling reports with dynamic data visualizations from Microsoft and partners. Personalize your data story using advanced theming, formatting, and layout tools for a tailored and impactful experience.


Empower your business monitoring with our dashboard service. Easily track key metrics, find answers, and gain insights immediately. Our dashboards integrate visualizations from various models or reports, combining on-premises and cloud data for a consolidated view. Experience more than just visuals - our interactive canvas ensures real-time updates as your data evolves.

Power Apps

Elevate your business capabilities with our Power Apps service - a suite encompassing apps, services, connectors, and a robust data platform. Our offering provides a swift development environment to create tailor-made applications that seamlessly connect to your data. Whether it's Microsoft Dataverse or diverse online and on-premises sources, Power Apps empowers you to rapidly build custom business solutions.

Power Apps Architecture

Build powerful end-to-end business solutions by connecting Power Apps across the entire Microsoft Power Platform—and to Microsoft 365, Dynamics 365, Azure, and hundreds of other apps—to drive innovation across your entire organisation.

Power Apps Architecture
Power BI

Unify data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.

Power Automate

Include powerful workflow automation directly in your apps with a no-code approach that connects to hundreds of popular apps and services.

Power Pages

Rapidly build and launch customised, low-code business websites—unify your data and connect customers to vital information and services.

Power Virtual Agents

Easily build chatbots to engage conversationally with your customers and employees-no coding required.

Power Pages

Enable swift design, configuration, and publishing of modern external-facing business websites. Create, host, and administer websites effortlessly, ensuring compatibility across various web browsers and devices.

Power Pages Capabilities

citizen service
Citizen Service

Build websites for state and local government services such as permitting, licensing, application, and outage reporting.

Customer Self-Services
Customer Self-Services

Develop websites for services like warranty registration, support inquiries, appointments, account management.

Partner Management
Partner Management

Support partners with portals for supplier onboarding, sustainability tracking, order management, and vendor support.

Data Reporting
Data Reporting

Share data analytics reports from Power BI with customers, vendors, and suppliers to help them make informed decisions.

Power Automate

Do more with less by streamlining repetitive tasks and business processes—increasing efficiency and reducing costs-with Microsoft Power Automate.


Use robotic process automation (RPA) to automate legacy systems with prebuilt or custom user-interface actions.

Attended and unattended RPA

Run automation with human interaction or autonomously in the background.

Hosted RPA

Manage peaks and optimize resources with hosted infrastructure that automatically scales and dynamically balances loads.

Automation in cloud

Use digital process automation (DPA) to automate apps, data, and services running in the cloud or on premises.

Power Virtual Agents

Quickly build sophisticated and actionable bots to handle conversations of varying levels of complexity.


Natural Language Processing
Natural Language Processing (NLP)

IVAs use NLP to understand and interpret user inputs, including text or speech. This enables them to comprehend and respond to natural language queries.

Machine Learning
Machine Learning (ML)

ML algorithms are often employed to improve an IVA's ability to learn from interactions and adapt over time, enhancing their performance

Knowledge Base

IVAs rely on a knowledge base, which contains information and data relevant to their domain. This information is used to respond accurately to user queries.

Dialog Management

Advanced IVAs have dialog management systems that help maintain context in conversations and manage the flow of interactions.

Key Features

  • Personalization

    IVAs can provide personalized experiences by learning from past interactions and user preferences.

  • Multi-Modal Interaction

    ML algorithms are often employed to improve an IVA's ability to learn from interactions and adapt over time, enhancing their performance.

  • Emotional Intelligence

    Advanced IVAs are designed to recognize and respond to human emotions, making interactions more empathetic and engaging.

  • Contextual Understanding

    They maintain context in conversations, understanding references and maintaining coherence in multi-turn dialogues.

  • Continuous Learning

    IVAs can improve their performance and knowledge by continuously learning from new data and user interactions.

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